Terms of Use

1. The agreement

These Terms of Use (the “Terms”) are between you and OrbitAI LLC, Limassol, Cyprus (“OrbitAI”, “we”, “us”), and they govern your use of Raise — the web app, the CLI, the MCP server, the desktop app, and this site (together, the “Service”).

By creating an account or using the Service you accept these Terms. If you do not accept them, do not use the Service. Our Privacy Policy forms part of this agreement.

2. What the Service is

Raise is a fundraising CRM for founders running an investor round. It syncs your connected Google services, keeps a record of every investor conversation, researches and grades investment firms, and answers questions from the company metrics you connect.

Raise is not a broker, a placement agent, an investment adviser, or a fundraising service. It does not introduce you to investors, it does not participate in your round, and nothing it produces is investment, legal, tax or securities advice.

3. Beta

The Service is in free beta. During beta:

• There is no charge, and no payment card is required.
• Features may change, be added, or be withdrawn.
• There is no service-level commitment and no uptime guarantee.
• We onboard accounts in cohorts and may decline or delay an account.

We will tell you before beta ends and before any charge could apply to your account.

4. Eligibility and your account

• You must be at least 18 and able to enter a binding contract.
• You are responsible for your account and everything that happens under it.
• Keep your credentials safe, and tell us promptly at security@orbitaicrm.com if you suspect unauthorised access.
• One account is for one person. Raise is single-player today; do not share a login with your team.

5. Plans, prices and cancellation

When beta ends, the published plans are: Starter (free, up to 25 funds in the pipeline), Basic ($29 per month) and Advanced ($79 per month). Prices are in US dollars and exclude any tax we are required to collect.

• Subscriptions are flat and per month. We never take a percentage of your round.
• You may cancel at any time. Cancellation stops the next renewal and you keep access to the end of the period you paid for.
• We do not refund partial periods except where the law requires it.
• If we change prices we will give you at least 30 days' notice before the change affects your account.
• JSON export stays free on every plan, including after a downgrade or cancellation.

6. Your content stays yours

Your pipeline, notes, company metrics, deck narrative and everything you connect or create remain your content. You grant us only the licence we need to run the Service for you: to store, process, transmit and display that content, and to send the necessary parts of it to the processors named in the Privacy Policy.

That licence exists to operate Raise for you and for no other purpose. We do not use your content to train models, to build market data products, or to tell anyone else who you are raising from.

7. Connecting Gmail and other services

You choose which services to connect, and Raise asks for the narrowest scope that does the job — at sign-up, Gmail read-only.

• You confirm you are entitled to connect the mailbox, calendar and spreadsheets you connect, and that doing so does not breach an obligation you owe to anyone else, including your employer.
• Raise does not send email on your behalf unless you later grant a separate send permission, deliberately and in a separate consent screen.
• You may disconnect any service at any time, in Raise or from your Google account permissions.
• Your use of Google services remains subject to Google's own terms.

8. Acceptable use

Do not use Raise to:

• send unsolicited bulk email, or any communication that breaches anti-spam law;
• harass, stalk or surveil anyone, or gather information about private individuals rather than professional contacts;
• build a competing dataset or resell the research the Service produces;
• break a third-party platform's terms, or evade its technical limits;
• connect a mailbox you are not authorised to connect;
• probe, overload or interfere with the Service, or bypass its rate limits and cost controls;
• impersonate anyone, or misrepresent your company to investors using material produced in Raise.

We may suspend an account that does any of this.

9. AI output, and what it is worth

Raise generates grades, fit scores, summaries, next steps, briefs and drafts using language models.

• Output can be incomplete, out of date, or simply wrong, including where it reports a fund's activity or check size.
• Every generated field is reviewable, and any field you correct becomes an override that later refreshes will not touch.
• You are responsible for what you send investors and for every fundraising decision you take. Check anything that matters before you act on it.
• We make no promise about the outcome of your round.

10. Availability and changes

We aim to keep Raise running and its scheduled syncs on time, but we provide the Service as is and as available. We do not promise uninterrupted operation, error-free output, or permanent retention. We may modify or discontinue features, and if we discontinue the Service we will give you reasonable notice and time to export your data.

11. Intellectual property

The Service — its software, design, scoring logic and documentation — belongs to OrbitAI LLC and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing. You may not copy, reverse-engineer or resell it.

Feedback you send us is welcome and we may act on it freely, without obligation to you.

12. Liability

To the maximum extent the law allows, OrbitAI is not liable for indirect, incidental, special or consequential loss, including lost profits, lost or delayed investment, a round that does not close, loss of goodwill, or errors in AI-generated output.

Our total liability for any claim relating to the Service is capped at the greater of the fees you paid us in the 12 months before the claim, or USD 100. While the Service is free, that cap is USD 100.

Nothing here excludes liability that cannot be excluded by law.

13. Indemnity

You agree to indemnify OrbitAI against claims, damages and reasonable legal costs arising from your use of the Service, your breach of these Terms, the content you connect or add, or your communications with investors.

14. Ending the agreement

• You may stop using Raise and delete your account at any time. Export first — export is free.
• We may suspend or terminate an account that breaches these Terms, creates a security or legal risk, or abuses the cost controls, and we will tell you why where we lawfully can.
• On termination, your right to use the Service ends and we handle your data as the Privacy Policy describes.

15. Changes to these Terms

We may update these Terms. If a change is material we will give notice in the product or by email before it takes effect, and the date at the top will change. Continuing to use the Service after that date means you accept the new Terms.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have exclusive jurisdiction, except that consumers keep any right they have to bring proceedings in their country of residence. Before filing anything, please write to us — most disputes end in an email.

17. Contact

OrbitAI LLC
Limassol, Cyprus
General: hello@orbitaicrm.com
Privacy: privacy@orbitaicrm.com
Security: security@orbitaicrm.com